How we work
Within five business days of your first message you have a one-page quote and a signed definition of done. We have four rules, and each one has a written line in the contract.
You wrote to us. What happens next.
- Day 0 You write. A form or an e-mail. Three sentences are enough.
- Day 1 We reply. Within one business day. By phone or in writing, your choice.
- Day 2 A short call. Thirty minutes. We understand what you need, and if it will not work, we say so.
- Day 4 A one-page quote. Price, date, scope. No surprise items.
- Day 5 Definition of done, signed. What counts as finished is in writing. Work starts.
Four rules. Four documents.
Paper, not promises. Pick a rule to see its document.
When this work counts as finished.
- Done: 6 pages live, tested on phone and desktop.
- Done: Form requests appear in the CRM, e-mail notifications go out.
- Done: Domain and server are in the client's account, access handed over.
- Not done: Any of the above is missing.
Quote.
| Website, 6 pages, Turkish and English | Fixed price |
| Request form and CRM connection | Included |
| Delivery | Contract date |
| Items added later | None |
Ownership and leaving.
- Domain, server, code repository and all accounts are opened in the client's name.
- The client has full access at any time, no request needed.
- One e-mail is enough to leave. No penalty, no lock-in, no notice period.
- The only thing that keeps you with us is good work.
After delivery.
- Bug fixes are free for 30 days after delivery.
- After that, monthly maintenance is optional, on its own single page.
- We pick up the phone even without a maintenance plan. That is not a clause, it is a habit.
What do you see once work starts?
You follow progress in the client portal at any time. Steps are binary: done or not done. When a phase is finished it comes to you for approval; approve it and we move on, or ask for changes and write down why.
What if the scope changes?
Changes are requested in writing and priced on a separate one-page addendum. Nothing you have not approved is invoiced, and the original scope and date stay as they are.
What does delivery mean?
Delivery means every line of the definition of done is met. You already hold the code repository, server and account access; on delivery day we sign the final checklist together.
Frequently asked questions
Do we need meetings for a quote?
One thirty-minute call is enough, by phone or video.
Is the quote free?
Yes. The call and the one-page quote are free.
Is maintenance mandatory?
No. Bug fixes are free for 30 days after delivery; after that, monthly maintenance is optional.
How is payment made?
The payment plan is written in the quote and is usually tied to phases. A phase is not invoiced until it is finished and approved by you.
How soon do I get the first quote?
Usually within four business days of your first message. We reply on day 1, have a thirty-minute call on day 2 and send the one-page quote on day 4. On day 5 the definition of done is signed and work starts.
What is a definition of done?
A list, signed by both sides, that says item by item when the work counts as finished. It is written before work starts. Delivery means every item on it is met.
Does the price go up if the scope changes?
Only if you approve it. A new request comes in writing and is priced on a one-page addendum. Nothing you have not approved is invoiced.
Whose name are the domain, server and code in?
Yours. Everything is opened in your accounts from day one, and you hold the access. One email is enough to leave.