ERP
ERP is enterprise resource planning software that keeps a company's stock, purchasing, sales, accounting and production in one database. Every department looks at the same up-to-date figures. Websites, online stores and marketplaces usually connect to the ERP.
What is ERP?
ERP stands for Enterprise Resource Planning. It keeps a company's stock, purchasing, sales, accounting, production and sometimes staff records in one system. Instead of separate spreadsheets, every department reads from the same database.
Here is an everyday case. You have 40 units in the warehouse. Sales promises 30 to a dealer, and in the same hour your online store sells 15. If stock lives in separate spreadsheets, nobody notices until someone is left short. With an ERP, every sale comes out of the same stock, and purchasing sees the drop on the same screen.
Why does it matter?
An ERP stops people typing the same data in several places and reduces conflicting numbers. The real payoff comes when other systems connect to it. Your store writes orders to the ERP, and the ERP sends stock and prices back. We explain how in accounting and ERP integration. While the ERP runs the inside of the business, a CRM handles the customer side. See our integrations service.
Frequently asked questions
What is the difference between ERP and CRM?
A CRM tracks the relationship with customers: calls, quotes and follow-ups. An ERP tracks how the company runs inside: stock, purchasing, accounting and production. Many companies use both together.
Does a small company need an ERP?
Not always. With few products and orders, accounting software may be enough. If the same data sits in three places and errors keep appearing, it is time to consider one.
Can my online store connect to our ERP?
Yes, if the ERP offers an API or another way to exchange data. Orders, stock, prices and invoices can flow both ways. We first check what data the ERP lets out.